Governance & compliance
Distinction from tax advisory & auditing
FiCoVision provides only those services that are legally permitted for BPO providers. Activities that, under German law, are reserved for tax advisors or auditors – such as the preparation of tax returns and annual financial statements, tax consulting, and audit or assurance engagements–are not performed. These tasks are carried out exclusively by independent tax advisors and auditors engaged by the client. Contract documentation, service descriptions, and internal policies are consistently aligned with the German Tax Consultancy Act (StBerG) and relevant professional regulations.
Distinction from employee leasing (AÜG) & staffing agencies
FiCoVision works exclusively on the basis of clearly defined service agreements; there is no employee leasing. FiCoVision’s employees are fully integrated into FiCoVision’s own organizational and employment structures and are subject solely to FiCoVision’s professional and disciplinary authority, not to that of the client. This creates a clear and legally robust distinction from temporary staffing or other models governed by the German Employee Leasing Act (AÜG). Responsibility for staffing, capacity management, process design, and operational service delivery lies entirely with FiCoVision and is carried out under the agreed SLAs.
GDPR (DSGVO) & offshoring to India
All operational activities are performed exclusively within clients’ systems and infrastructures. Companies and corporate groups provide FiCoVision with the required working environments, access rights, and governance specifications so that data sovereignty always remains fully with the client. Access rights are assigned on a role-based basis and reviewed regularly. International data transfers and all requirements under the General Data Protection Regulation (GDPR) – including data processing agreements and specific offshoring requirements – are implemented and documented in close coordination with clients.
IT security & compliance
FiCoVision supplements the client’s infrastructure with its own technical and organizational information security measures. These include encrypted connections, access controls, defined control mechanisms, the four-eyes principle, secure communication channels, and transparent incident management. The entire service delivery follows clear compliance requirements, defined responsibilities, and documented quality processes.
Governance & quality assurance
FiCoVision operates under a structured governance framework with clearly defined roles, responsibilities, and escalation paths. Processes are managed using documented process flows, work instructions, responsibility matrices, and binding SLAs. Every activity is traceable, auditable, and reviewable. Regular alignment meetings, professional reviews, and structured communication channels ensure that processes are executed in a stable, transparent, and consistent manner.
GoBD & audit requirements
Process design aligns with typical requirements arising from the German GoBD rules, internal audit, and external financial statement audits. Process steps, responsibilities, and control points are documented to an appropriate degree and executed in an audit-proof manner. Where clients use their own procedural documentation or GoBD frameworks, FiCoVision works fully within these specifications and supports their reliable implementation in operational processes.
Insurance architecture & intercompany governance
FiCoVision maintains a coordinated insurance architecture that – where available on the market – covers cyber risks, professional liability risks, and selected operational risks both in Germany and in India. Clearly defined and documented intercompany agreements between FiCoVision GmbH and FiCoVision Pvt. Ltd. specify scope of services, responsibilities, control mechanisms, reporting lines, and transfer pricing. Operational delivery in India takes place exclusively within this governance structure.
