FiCoVision provides only those services that are legally permitted for BPO providers.
Activities that, under German law, are reserved for tax advisors or auditors – such as
the preparation of tax returns and annual financial statements, tax consulting, and
audit or assurance engagements – are not performed.
These tasks are carried out exclusively by independent tax advisors and auditors engaged
by the client. Contract documentation, service descriptions, and internal policies are
consistently aligned with the German Tax Consultancy Act (StBerG) and relevant professional regulations.
FiCoVision works exclusively on the basis of clearly defined service agreements; there is no employee leasing.
Employees are fully integrated into FiCoVision’s own organization and remain under its professional and disciplinary authority.
Responsibility for staffing, capacity management, process design, and operational service delivery lies entirely with FiCoVision and is carried out under agreed SLAs.
All operational activities are performed exclusively within clients' systems and infrastructures.
Companies and corporate groups provide FiCoVision with required access permissions.
Access rights are assigned on a role-based basis and reviewed regularly. International data transfers
and all requirements under the GDPR are implemented in close coordination with clients.
FiCoVision supplements client infrastructures with its own technical and organizational
information security measures.
This includes encrypted connections, access controls, defined control mechanisms,
secure communication channels, and transparent incident management.
FiCoVision operates under a structured governance framework with clearly defined roles, responsibilities, and escalation paths. Processes are managed using documented process flows, work instructions, responsibility matrices, and binding SLAs. Every activity is traceable, auditable, and reviewable. Regular alignment meetings, professional reviews, and structured communication channels ensure that processes are executed in a stable, transparent, and consistent manner.
Process design aligns with typical requirements arising from the German GoBD rules, internal audit, and external financial statement audits. Process steps, responsibilities, and control points are documented to an appropriate degree and executed in an audit-proof manner. Where clients use their own procedural documentation or GoBD frameworks, FiCoVision works fully within these specifications and supports their reliable implementation in operational processes.
FiCoVision maintains a coordinated insurance architecture that – where available on the market – covers cyber risks, professional liability risks, and selected operational risks both in Germany and in India. Clearly defined and documented intercompany agreements between FiCoVision GmbH and FiCoVision Pvt. Ltd. specify scope of services, responsibilities, control mechanisms, reporting lines, and transfer pricing. Operational delivery in India takes place exclusively within this governance structure.
